Basic Levels of Influence

Although many groups want a leader who can persuade and speak well in public in a one-way manner, two-way communication is much more important in leadership. Many in the national media attack the IQ of President Bush based on the perception that he is not a persuasive speaker. But that is unfair and due to gross ignorance.

In ministry as well as governmental leadership listening well to the heart and mind of others is critically important. It is also basic to the next Levels.

Level 5. Two-way communication : Can carry on a continuing exchange of information both verbally and non-verbally. Is able to accurately separate self from others and own thoughts, feelings, and actions from others’. Can accurately assess issues and problems.

Level 6. Negotiating : Exchanges ideas, information, and insight with others to develop policies, programs, contracts, or understanding. Includes conflict management, dealing with inappropriate or contradictory input, and volatile emotions.